Testimonials


What our clients have to say…

I cannot speak highly enough of Alix both personally and professionally, she worked tirelessly with my family throughout our relocation from the UK to the US to not only ultimately put us in our forever home but in also providing an outstanding network of contacts that were able to guide us through each stage of the buying process here stateside.

Everyone at #TeamWolfe will be forever grateful, we have gained a friend as well as an outstanding Realtor!

Matthew & Clare (purchase of home)


I have done 5 real estate transactions with Jeannine Lemmon and I would recommend her to anyone who is buying or selling a home. She has sold 3 of my properties for me. She does a walk through of the property to point out the positives and to express concerns or suggestions for repairs or staging. She did a great job at pricing the property right by doing a comparative market analysis. She used a professional photographer to take stunning photos of the property. She did an outstanding job with the listing that makes the property look appealing and sparks a lot of interest and showings. She was quick to update me with any results from any calls or showings. She also listed the property on all the real estate websites and sent me a weekly update of how many times the property came up in a search and how many people viewed the property on each website. I have also purchased 2 investment properties with Jeannine. We started with a discussion of what my needs were and what areas I was interested in. She set up a search which generated an email alert every time a property came on the market which matched my criteria. She was very quick to respond to all my questions or to set up showings. She is very knowledgeable of the market and an expert negotiator. She is flexible and can communicate with you in a timely manner using any form that is convenient for you whether it be phone, email or text message. I trust Jeannine for all my families needs. She is able to work well with real estate investors as well as first time home buyers. She is flexible and can communicate with you in a timely manner using any form that is convenient for you whether it be phone, email or text message. I was impressed that my privacy is very important to her and she uses the utmost discretion when dealing with your information. I have recommended her to family, friends and clients.

Bonnie (purchase and sale of homes)


Jeannine and all of the agents at Patriot Realty are great to work with! Our home sale and purchase went very smoothly! We would definitely recommend them to anyone looking to buy or sell!

Lisa and Scott (sale and purchase of home)


Jeannine knows the market very well. She kept me informed from listing, selling and closing. I would not hesitate to recommend her to anyone and would use her and office staff in a heartbeat! Did an excellent job bringing me a buyer for my father’s condo in 2013 and the listing and selling of my house in 2016.

Bill (sale of home and condo)


Jeannine was fantastic in helping us sell our home and quickly purchase a new home. She consulted with us for free on things we should complete to the house before selling to get the most out of it. Her constant support and updates throughout the whole process gave us confidence in the transactions. I would, and have, recommend her to anyone looking to sell and/or buy a home.

Nate and Christy (purchase and sale of home)


We have used Jeannine for the past 10 years to help us purchase and sell many properties and would never hire another realtor. She spends many hours looking over the property and then researching the sale’s price of comps in the area to give you a very detailed analysis of what your property should be listed at. She is also very good at knowing what updates you need to do when selling a house. Our most recent home Jeannine listed sold in only 4 days for cash just below asking price! She works harder than any other realtor I have ever worked with!

Matt and Julie (purchase of land, sale of home and cottage)


Ron,

We wanted to say thank you for your efforts on our behalf.  We are very impressed with your professionalism.  You made the entire experience very comfortable and kept us informed on every detail.  We are very pleased with the results and we are so happy we contacted you.  Most of us only make a few purchases ,of this nature, in our lifetimes and the lack of our knowledge in these matters makes it intimidating to say the least.  It is very easy to see why you are so successful as very few businesses exhibit the passion and service you provide.

Al and Barb (purchase of cottage)


Thanks Jeannine.  As I said earlier, you are the consummate professional and it was easy to work with you.

Phil (sale of home)


Ron,

I just wanted to let you know that my Dad is loving the new property that we purchased. He is always planning and pruning. Like he didn’t have enough on his list before!  Thank you again for your help in purchasing it. Hope your business is going well.

Linda (purchase of acreage)


Ron and Jeannine

Thanks for selling our cottage!  We appreciate all of the hard work, effort, and sacrifice you gave to make it work out!  We will definitely send anyone looking to buy or sell a home your way.

Patrick and Paula (sale of a cottage)


You never quit on us, you kept us in touch with every step, and our Monday morning calls were the best.  You always kept us in your thoughts.  You don’t always find friends like that — thanks so much, Ron!

Larry and Marilyn (sale of cottage)


Jeannine

Thanks for all of your efforts in the sale of my mom’s condo!  I really appreciate the quick turn-around on the sale.

Joan (sale of condo)


Alix Criswell is a Realtor who both buyers and sellers can love and count on.  As a buyer’s agent, Alix is extremely detail-oriented and thorough with the reports she generates on potential properties.  Making a decision about buying or passing on an option is easy with Alix, because she provides so much information.  That really helps with peace of mind regarding such a big decision.

As a seller’s agent, Alix is patient and hard-working.  She does her best to honor client’s wishes while steering them towards the best choices to get a sale.  She’s very professional, and does her best to handle the sales process in the best way possible.  She’s readily available and willing to work as hard as is necessary to get the best results for her clients.  We wholeheartedly recommend Alix as a Realtor for anyone considering buying or selling a home.

Tim & Amy (selling a home, buying a home)


We came to work with Jeannine after looking at one of her listings. She helped us on the purchase of a new home and the sale of our home. We could not have been more impressed with her professionalism, candor, and knowledge of the local market. I wouldn’t hesitate to recommend her or use her again if the need arose. Truly a professional’s professional.

Jason and Jackie (sale of home, purchase of home)


Ron,

Obviously, selling houses is not something I am familiar with and you and Jeannine did a great job in guiding me through the process.  Your clear explanations and attention to detail were very appreciated. You also responded to my numerous emails regarding where we were in the process in a timely manner.

Donna (sale of cottage)


Good morning, Kate!

We’ve now had almost 48 hours in our new home, and we are enormously pleased to be in River House. Ken and I are both delighted with our apartment, even more than we had hoped to be. Clearly a tremendous amount of planning and thought went into the formulation. And our reaction to all of that effort? Well, for us life has suddenly gotten a lot easier! Our dachshunds, Lucca and Marco, are starting to feel right at home, and certainly their reception each time they pass through the lobby has convinced them that River House is perfectly conceived.

Thank you for making this process so effortless and pleasant – and thank you for the July morning we spent looking at apartments. I feel as if you showed me the entire spectrum of what River House offers, and guided me to the absolutely appropriate choice.

We could not be more pleased. To you and to the entire River House team, our thanks. Please know that for years to come we will continue to enjoy River House and to appreciate the hard work that went into its realization. We are the beneficiaries of that work and we thank you. I wish you continued success and know that you, Kate, are going to be making lots of Grand Rapids residents and newcomers alike very pleased that they’ve chosen to live in this city. We’d certainly recommend that anyone looking for the perfect home in Grand Rapids have the good fortune to work with you – they’d soon find themselves in as heavenly a home as the one in which we now delight.  We are content, we are comfortable and we thank you!

Best wishes,

Peter (purchase of condo)


This was my second attempt to buy a house. I was really not looking forward to it because the first go-around was not a great experience. Based on a recommendation from a friend, I called Alix Criswell of Patriot Realty. I was more than pleased when I called and was able to speak with her right away. We spoke for a few minutes and I told her about my previous experience. She reassured me that I would not have that this time. She was so right! Four months later, we found our house and started the paperwork. I would like to tell anyone who is looking for a Realtor who is patient, honest, hard-working and treats clients with respect, Alix is who you should work with. She is very detail-oriented and honors the client’s wishes. She is readily available and will answer questions in a timely manner. She even will help find the right resources and put you in touch with the right people. I have and will continue to recommend Alix to any friends or family looking for a great Realtor!

Carrie (purchase of a home)


While visiting open houses, we met Jeannine. We were impressed with her professionalism and knowledge. She found the perfect condo for us within a couple of months and guided us through the entire process. She listed our house and helped us decide how to update, stage and price it to sell. It sold in 3 weeks! She was pleasant and responsive to any concerns we had. I will miss having contact with her and now consider her a friend.

Paula and Allan (sale of home, purchase of condo)


We appreciated our time working to purchase a home with Alix.  We changed our important search criteria many times and she was never daunted.  She was flexible, timely, produced great documents and information for us and presented our offer in a very professional manner.  It was a very enjoyable experience working with Alix and most importantly, we love our home.

Jay and Carol  (purchase of a home)


Jeannine,

Thank you a million times over for all you did to sell my house for me!  I will never forget all you did (and Ron too!) and all the time your sacrificed to help me out!

Lucy (sale of home)


We interviewed a couple of Realtors but decided to go with Alix and we were very happy with our decision. Not only was she honest with us, but she used a lot of research to support her listing of our home (for sale). She was very helpful during the closing of our house and was always available to answer questions and help with the high stress closing process. I truly believe her ability to go above and beyond to facilitate the closing process was a huge reason why we were able to sell our home! Not only would we refer Alix in the future, but we have on multiple occasions with our family and friends.

Tony and Amber (sale of home)


Jeannine,

Thank you!  You have exceeded our expectations and please feel free to use myself or Jacquie if you ever need a reference!

Jamie (sale of home)


Ron,

We appreciate your professionalism and attention to detail and will most certainly contact you with any of our future real estate needs.

Ken and Deb (sale of home)


We want to thank you and Ron for an excellent job on selling our cottage and land. We know Michigan is a tough market and we are very appreciative of your hard work. If you need us to give you and Ron a good word, let us know or have them call us.

Marita and Don (sale of cottage and land)


Alix Criswell helped us find our first home this past summer. Alix went above and beyond to schedule viewings, seek out answers to our questions, and guide us throughout the process. Her experience and expertise were invaluable as she gave us information on every house we looked at. As first time home buyers it was wonderful to have Alix on our side to help us understand everything about home ownership. The entire process went so smoothly, and with Alix’s help, we were able to get an amazing house! We cannot thank Alix enough for her help and guidance.

Jeff and Stacy (purchase of home)


Dear Jeannine and Ron,

It was a great experience working with you two! You made everything so easy, and most of all you found our dream cottage!  We couldn’t be happier!  Thanks so much for everything!

Joe and Karen (purchase of cottage)


On behalf of my family, I would like to extend a great big THANK-YOU to you, Ron, and your team for making this all possible. I have worked with several Realtors over the years and could not honestly recommend them in all cases. Patriot Realty does not fall into that category, and I would be ready to recommend your services anytime.

Steve (purchase of cottage)


As a first-time home buyer, I had no idea who to call to help me make one of the biggest purchases one can ever make.  My banker gave me a pamphlet from Alix at Patriot Realty, and I liked what I read inside, so I decided to give her a call.  Boy, I knew right away I had made the right choice.  Alix and I seemed to “click” from the first time we talked.  I told her what I was looking for, and she took it from there.  There was an abundance of homes/condos to look at on my personal portal, and it became my new hobby — looking at homes on the Internet.

We visited  several places before we found the right one.  All along the way Alix looked out for me, explaining the process patiently and thoroughly as we proceeded along. And she was always willing to bend over backwards to accommodate my schedule as I was going through this process as a single person and I work full-time.

Finally that day came, and I found my condo.  I let Alix know, and after that everything seemed to fall in place.  It was truly an enjoyable experience from start to finish.  I would recommend Alix to anyone who is looking for a Realtor who really cares about her customers.  Her motto goes something like this:  ”I  treat my customers the way I would like to be treated.”  That fits her to a T.  Very caring, very generous with her time, and a heck of a lot of fun to work with.  That’s Alix.  Call her.  You will not be disappointed.”

Ginny (purchase of condo)


We reached out to Alix Criswell when my wife and I decided that we were ready to purchase a house. From the very first showing she more than proved herself to be a very capable Realtor.  She guided us through the ins and outs of that first house and provided a detailed history of the house and property.  We must have looked at twenty or so houses after that, and each time Alix was waiting for us with a folder filled with all the possible information you could want or need.  She always paid attention to what we liked and did not like about houses we had seen, which helped us to get an idea of exactly what our home should be.  When we finally found it, there was no question…we were home!

AJ (purchase of home)


It is with great pleasure that I write this recommendation for Alix Criswell of Patriot Realty.  If you are looking for a Realtor who offers exceptional customer service, you will not be disappointed in Alix.  Alix is thorough and detail-oriented, making her client’s experience as “stress free” as possible.  She truly has her client’s best interest at heart.  Based on my personal experience working with Alix, I would not hesitate to recommend her if you are in need of an exceptional Realtor.

Karen (purchase of home)


Well…we did it, Jeannine!  Hearty thanks to the best Realtor around!  You earned my respect once again and will always have my business.

Jane (purchase of cottage)


I recently had the pleasure of working with Alix Criswell.  I had called her for a comparative market analysis on my home.  I was very impressed with her professionalism, awesome personable demeanor, as well as attention to detail in how quickly she formulated the statistics on homes similar to mine.  She is a very warm person, easy to talk to, and I felt that she would give any client the right information and not steer them in the wrong direction.  Not only did she excel at completing everything that I had asked for, but she prepared all the information in a tabbed binder which was extremely unexpected, but so appreciated.  In the future, I would have no hesitation in recommending Alix as a Realtor as she truly has the customer’s best interests at heart.  I wish her all the best in her future real estate endeavors.

Deb (sale of house)


We met Alix when we called to look at a house and she was the one to show it to us.  After some bad experiences, we were skeptical.  But she was nice and easy to talk to so we agreed to let her try to find us a house we liked.  She never gave up on us.  Showed us different houses and kept looking until we found the one we liked.  She was definitely working for us; she would do whatever we wanted whenever we wanted.  She was never pushy, always understanding and helpful.  Took her time to explain things and also get to know us so it was like working with family.  She kept us informed and answered all our questions.  It was a pleasure working with Alix; I would recommend her to anyone.

Chastity and Jon (purchase of house)


Ron,

Thanks so much for your help with selling the house in Grand Rapids.  It was definitely an answer to prayer as the market has been very difficult to predict.  I hope you are doing well and that 2010 is a good year for you, your family and  your business!

Paul (sale of house)


Kate,

Thank you so much for all you’ve done to help get me into my first place.  Stumbling across that listing on Diamond was some of the best luck I’ve ever had, because it allowed me to work with you!  Your knowledge and patience with me throughout this process was fantastic!  It feels great to be home and to be moving into a beautiful house!

Nicole (purchase of first home)


Jeannine and Ron:

Thank you!  We cannot say enough about you and how you do business!  You are on top of things every minute.  Plus, you are so friendly as you are professional.  We really don’t know what led us to you but you sure are the best in the business.  You made things so easy and uneventful, it was a stress-free time for us!  We will recommend you to others!

Gene & Carole (sale of cottage)


Jeannine, it was great working with you.  We always felt that you were working for us.  We have had some other real estate experiences where I felt that it was the two agents against me,  I still won, but it sure was easier and more pleasurable to have someone with your expertise and professionalism on our side.

Bob and Marcia (purchase of cottage)


Jeannine,

Well, we “moved in” to the cabin last weekend.  It was my first time up there since our showings and it met all of our expectations.  We absolutely love the setting, the lake, the house, the area, and just about everything.  We went for a few long drives up around the bigger reservoir, which is beautiful, found some hiking trails, checked out the biker bar across the lake, spent some time in Newaygo, and found time to buy a couple of jet skis from someone up in Canadian Lakes.

I can’t believe we pulled off the house purchase during the busiest time of my career—it was in no small part because of your willingness to go above and beyond the call of duty to help out in so many ways.  I know you ultimately got paid for your effort, but you had no guarantee that you would for much of the time that you were so helpful.  Thanks again for all your hard and good work.

Bill and Nancy (purchase of cottage)


Thanks so much, Jeannine, for all your work in getting the house sold.  I’ll tell everyone how hard you work for the seller and how good you are, besides what Ron did for me re: the shop.

Donna (sale of home)


Jeannine & Ron,

We continue to appreciate everything your did to help make the purchase of the house happen!  We enjoyed our first holiday in our cozy home, and we appreciate how smoothly and efficiently the sale happened!

Bob and Dianne (purchase of home)


Ron,

Rich and I truly appreciate all of your efforts in marketing our home.  We look forward to working with you again next spring!

Elaine and Rich (sale of home/purchase of condo)


Jeannine,

Thank you for everything you did for us (and everything you had to go through)!  I know we will be very happy in our new home and are grateful you were there every step of the way!

Tim and Melissa (purchase of home)


Ron and Jeannine,

Thank you for being such wonderful people!  What a pleasure it has been to meet and find our cottage with you!  All your knowledge and willingness to help address all our needs patiently is really appreciated!

Chris & Ann Marie (purchase of cottage)


You guys are the best!  Thank you so much for all your hard work in helping us purchase our first home.  We appreciate the ethical manner in which you conduct your business!

Carrie and Kizombo (purchase of first home)


Jeannine,

Thank you so much for all you have done for us!  Words cannot express how grateful we are!  We are SO happy in our new home!

Keri and Grady (purchase of first home)


We appreciate all you have done to get the home to closing!  We know you really went far beyond when anyone could ever expect!

Bob and Marie (sale of home)


Ellen and I just want to thank you and Ron for the way everything was handled over the past few months.  I have to admit that when we first started looking at cottages last year and this spring, we were plenty nervous about the whole idea, but when we saw this cottage, we knew that this was the one.  You handle the whole process very professionally and took our worries away.  There were no sleepless nights or waking up in a cold sweat.  Everything went very smoothly.    I know that if any of our friends start looking for a cottage, I will send them your way.   Thanks!

Ted and Ellen (purchase of cottage)


We bought our home in Grandville while we were still living in Florida .  We found Patriot Realty through the Internet and were quickly convinced that we had picked the right Realtor.   Jeannine quickly replied to all of our e-mails and phone calls and supplied us with listings for homes that fit our criteria very well.   During our short visit to the area, we were able to easily select the best home for us because of the groundwork Jeannine had laid.  At this point, Ron’s negotiating skills were very helpful.

Jeannine did a great job of keeping on top of things and keeping us informed up to and through the closing.  After the closing, because of the distance and some unexpected health problems,  she helped us with many items that we would never expect a Realtor to help with.   We are very appreciative of that.

We have bought and sold many homes and this is the first time we enjoyed the process.  Ron and Jeannine are definitely the best Realtors we have ever worked with!

Dick and Kathleen (purchase of home/relocation from Florida)


Ron and Jeannine, Don and I want to thank you for the great job you did in selling our house on Brooks Lake.  We really enjoyed working with you as you were so considerate and fun.  We were also pleased with all the selections of condos you sent us and the patience you had taking us around to view them, and we were lucky enough to find one we both love.

Don & Vivian (sale of lake home/purchase of condo)


Jeannine,

Martha and I want to thank you and Ron for the very professional yet warm and personal manner in which you handled the sale of Redwood.   No request was too big, no detail was too small, and your proactive communications kept us informed throughout the process.   Your interaction and coordination with the lending institutions, the township regulators, and the attorneys involved went beyond the call.  I will be more than happy to give an unequivocal recommendation of your services to anyone who asks.   Once again, thank you.

Carlos (purchase of cottage)


Jeannine and Ron,

It has been great working with you, and we want to once again extend our appreciation for your hard work and professionalism. You definitely are head and shoulders above other realtors and can use us as a reference anytime!  Our only regret is that we didn’t know you earlier (as neighbors on the lake)!

Glenna &  Marsha (sale of a cottage/purchase of land/purchase of cottage)

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